On behalf of Jacksonville Classical Academy East, ESI is now hiring an Operations Specialist (Front Office) in Jacksonville, FL.


The operations specialist performs administrative work in the operational area of the organization.


  • Three years broad, varied and increasingly responsible experience with computer information systems and organizational procedures.
  • School experience desirable but not required.
  • The minimum educational requirements for this job are a high school degree.
  • Ability to communicate fluently in English and Spanish, both verbally and in writing, is required.


Front Office Management

  • Serve as first main point of contact for visitors at the front office.
  • Perform various administrative duties such as: operating phone systems, faxing, copying, printing, scanning, sorting, and labeling.
  • Oversee visitor management system.
  • Maintain and manage the school log of student tardy, students sign in and out, school visitors, and education specialists.
  • Check assigned email inboxes and voicemails for important updates and parent communication.
  • Coordinate the delivery of shipments, correspondence, and packages to the school.

Operations Assistance

  • Provide administrative assistance to the school operations team.
  • Assist school operations in school operations manager’s absence.
  • Assist with the department’s compliance deliverables and deadlines.
  • Represent operations team in meetings and functions as necessary.
  • Place curriculum and supply orders.
  • Maintain inventory of curriculum and supplies.
  • Provide data and generate reports needed by the operations department.
  • Check assigned email inboxes for important updates and parent communication.
  • Maintain office scheduling and events calendar.
  • Organize systems and reports for smooth daily operations.
  • Coordinate copy machine repair and maintenance.
  • Distribute daily correspondence to operations team.
  • Perform various administrative duties such as: operating phone systems, faxing, copying, printing, scanning, sorting, and labeling.
  • Maintain positive parent and staff communication.
  • Provide back-up school clinic support if necessary.
  • Provide carline/dismissal support as needed.
  • Perform any other duties as assigned.

Back-Up Enrollment Assistance

  • Work closely with Optima’s enrollment team to meet enrollment-related deadlines on a timely basis.
  • Complete onsite enrollment responsibilities and assignments provided by the corporate office efficiently and consistently.
  • Input daily attendance and maintain records (notes, emails, calls, etc.) pertaining to student absences in compliance with state laws regarding attendance.
  • Responsible for all student information data entry at the school.
  • Input student information data pertaining to grades, test scores, schedules, student contact information, parent information, and health information.
  • Maintain data for all programs including all data pertaining to FTE and state surveys.
  • Maintain data of all Exceptional Student Education (ESE) and English Language Learners (ESOL/ELL) and ensure that the data is accurate for state reporting.
  • Responsible for all student records: receive, send, electronic transmittal, register, maintain, withdraw, etc.
  • Answer attendance and enrollment-related questions.
  • Perform any other duties as assigned.


  • Ability to demonstrate, uphold, and promote in daily interactions a commitment to the school’s mission and vision, and the moral character and civic virtue the school embodies.


ESI provides comprehensive human resource services for its partner schools. This includes recruiting, staffing, screening, on boarding, payroll and benefits administration. Founded in 2015, ESI has carefully crafted our company culture and reputation based on a deep understanding that staffing is first and foremost about people. We understand the right placement in the right job changes lives. ESI is committed to providing simplified employment solutions through our superior work ethic and industry experience. It is our mission to treat every person we encounter with wholehearted integrity and dedication.

All applicants are encouraged to apply directly on this page, or call 888.246.6066 for more information. Thank you for your interest in this position.